Panera Bread

Reviews about Panera Bread

• 4 / 5

  By Bonnie Wnenkowski
  Love this place. Always great healthy delicious food. Only reason for 4 stars and not 5 this time was order was slightly wrong. But in their defense I did change my mind in mid ordering. Still great!!!
  March 15, 2017
• 1 / 5

  By James Smith
  I've always had poor service here including my wife once finding a plastic glove in her salad and the prep lady accusing us of planting it there. The manager asked if we would like a new salad (which seems to have an obvious answer), but did not apologize for the accusation, nor did he relocate the gloves that were stored above the prep area where they could easily fall down into someone's salad again. I never want anything free, but I do like to see someone taking steps to prevent future bad situations. Also, employees accusing customers is inappropriate. What is appropriate is for the employee and manager to both be genuinely apologetic and to work to correct the mistake as quickly as possible. Sadly, I've had other awkward experiences there that preclude us from returning.
  June 13, 2016